Some jobs are about keeping things running. This one is about keeping things running for US users while Manila is still awake, the evening is just getting started, and someone somewhere has accidentally unplugged the thing they swear they never touched.

If you're the type of person who can solve a technical problem, explain it in plain English, and keep your sense of humour while doing it, you'll probably fit in nicely here.

About First Focus

First Focus is Australia's leading managed service provider, with more than 330 staff across Australia, New Zealand, and the Philippines. We've been growing steadily for over 15 years, helping businesses get more from their technology while creating an environment where our people can build meaningful careers.

We believe smart people do their best work when they're informed, aligned, supported, and rewarded. We also believe there are enough politics in the real world already, so we try not to recreate them in the workp...