Department

Surveillance Operations

Employee Type

Probationary

Job Responsibilities

• To provide monitoring, analysis and protection of all revenue generating activity within the boundaries of NUSTAR Resort and Casino. To ensure that any infraction of the law, policies and procedures or illicit and illegal activities are logged and reported to the Surveillance Senior Operator and/or Supervisor in a timely manner.
• Maintain Effective Relationship with Internal Customers
  • Maintain a professional image in all dealings with customers, whether in person, by telephone/radio, electronically, etc.
  • Meet the customers’ requirements and expectations through the prompt and accurate relaying of information.
  • Build credibility with customers through professional behavior.
  • Liaise with other departments to promote the Surveillance department.
  • Use discretion in handling difficult situation...