Position Overview
Description We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.
Responsibilities:
β’ Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.
β’ Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.
β’ Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.
β’ Create and manage communication pages using a ticket-based system to ensure timely delivery.
β’ Support patient communication needs, including calls placed through bedside systems.
β’ Deliver clear and detail-oriented overhead announcements to ma...