Position Overview
Description We are looking for a calm, service-oriented Switchboard Operator to support critical communications for a hospital environment in Seattle, Washington. This Long-term Contract position is ideal for someone who can manage a fast-paced call volume, relay information clearly, and remain composed when urgent situations arise. The role plays an important part in connecting patients, staff, and departments while helping ensure timely communication across the facility.
Responsibilities:
β’ Manage a high volume of incoming calls and direct each call to the appropriate department, unit, or staff member with professionalism and accuracy.
β’ Initiate emergency code announcements promptly and clearly, ensuring urgent messages are communicated throughout the hospital without delay.
β’ Provide steady and effective communication support during high-pressure events, including emergency response situations and lockdown-related procedures.
β’ Create and process paging request...