Department: Information Technology. Reports to: IT Manager. Location: Ottawa office.

The System Administrator, DevOps and Infrastructure performs day-to-day administration of SGL’s infrastructure through maintaining, upgrading, managing and troubleshooting our software, hardware and networks.

Responsibilities

• Analyze, assess, and document on-premises physical server infrastructure requirements, oversee hardware and software installations, system monitoring, and preventive maintenance to ensure continuous availability of organizational systems;
• Design and implement log management and observability pipelines using tools such as Rsyslog, Loki, Vector, and Grafana;
• Develop information systems policies and procedures related to IT operations, including backup workflows, disk utilization assessments, and network share management across Windows and Linux environments;
• Assess and monitor infrastructure health metrics by develo...