• Install, configure, maintain, and patch Windows Server (and Linux where applicable) across physical and virtual environments.
• Administer virtualization platforms (VMware vSphere / Microsoft Hyper‑V), managing host resources, capacity, and virtual machine lifecycle.
• Manage server hardware and storage (SAN/NAS) to ensure optimal performance, scalability, and reliability.
• Maintain system uptime in line with agreed service levels and minimize unplanned downtime.

Microsoft 365 & Directory Services

• Administer Active Directory, Group Policy, DNS, and DHCP, ensuring a secure and well‑structured directory environment.
• Manage the Microsoft 365 tenant, including Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID (Azure AD).
• Handle the full user lifecycle — onboarding, role changes, and offboarding — covering accounts, licenses, mailboxes, and access rights.
• Enforce identity and access...