<h3>Job Description</h3><br /><p>The System Administrator 1 (On Call) supports implementing, troubleshooting, and maintaining Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and</p><p><br /></p><p><br /></p><p><strong>The Level 1 System Administrator shall possess the following capabilities:</strong></p><p><strong> </strong></p><ul><li>Provide support for t...