- The Contractor shall provide application system administration and operational support services, including, but not limited to, the following:
2.1 System Administration and Maintenance
- Perform routine system administration activities for OT/Automation-supported applications and infrastructure, including but not limited to: DeltaV, Rockwell FactoryTalk, Metasys, PI Historian, LabX, Sartocheck 5 Filter Integrity Tester, Unicorn, ThinManager, and Nova Biomass systems
- Maintain systems in a qualified and validated state
- Execute system maintenance activities, including patch coordination, system health checks, and backups
- Ensure systems remain in a secure and controlled state with appropriate documentation and governance
2.2 User Access and Security
- Administer user accounts, roles, and permissions in accordance with site procedures
- Support periodic access review...