• The Contractor shall provide application system administration and operational support services, including, but not limited to, the following:

2.1 System Administration and Maintenance

• Perform routine system administration activities for OT/Automation-supported applications and infrastructure, including but not limited to: DeltaV, Rockwell FactoryTalk, Metasys, PI Historian, LabX, Sartocheck 5 Filter Integrity Tester, Unicorn, ThinManager, and Nova Biomass systems
• Maintain systems in a qualified and validated state
• Execute system maintenance activities, including patch coordination, system health checks, and backups
• Ensure systems remain in a secure and controlled state with appropriate documentation and governance

2.2 User Access and Security

• Administer user accounts, roles, and permissions in accordance with site procedures
• Support periodic access review...