Job Description A System Engineer (Level 1) is mainly responsible for:
- Keeping systems running smoothly
- Monitoring and responding to issues
- Troubleshooting and resolving incidents
- Performing routine maintenance
- Escalating complex issues when needed
- Supporting changes, patching, and operational improvements
System Operations and Support - Monitor and maintain servers, operating systems, and infrastructure components.
- Perform routine health checks and ensure systems are available and performing as expected.
- Respond to incidents, troubleshoot issues, and restore services within agreed service levels.
- Support production, test, and development environments where required.
Installation, Configuration, and Maintenance - Install, configure, and upgrade hardware, operating systems, middleware, and related software.
- Apply patch...