System Management Engineer Third Shift
cedar rapids, IA (http://maps.google.com/maps?q=cedar+rapids+IA+USA)





Description

Are you looking to take the next steps in your career as a System Management Engineer? Let's chat and see if we are a good match!


Opportunity:


Virtual Service Operations is searching for a System Management Engineer to join our team in Cedar Rapids, Iowa. The main responsibility of this individual will be to monitor ServiceNow ticket queues for incidents and tasks related to supported devices, performing initial actions for remote or physical equipment in Data Center as required.


This is a third shift, overnight position with work hours from 9:00 PM to 7:00 AM, 4 days a week.


Other Responsibilities:

+ Create incident tickets or tasks in ServiceNow and escalate to appropriate teams.

+ Page out designated on call resources and escalate for critic...