Grow your skill set as a Systems Administrator and Operations Support Specialist with the Ontario Public Service. This intermediate role covers user access management, system support, and operational enhancements.
You will be responsible for maintaining daily computer operations, providing technical support, and ensuring effective software implementations. Your experience with networking and emerging IT trends will be leveraged to monitor system performance, troubleshoot issues, and improve user accessibility effectively.
Key Responsibilities:
• Oversee user access and profiles for effective operations
• Implement software upgrades and system patches
• Ensure optimum computer resource usage through monitoring
• Provide customer support for IT services and solutions
• Assist in configuring and maintaining network settings
Requirements:
• Knowledge of AWS products and contact center systems
• Ability to solve complex application issues
• Four years of exp...