Job Summary You will be supporting a well-established client in the public and financial sector. You will be responsible for analyzing business and system needs, managing stakeholder communication, supporting technical documentation, and driving process and system improvements throughout the project lifecycle.
Responsibilities - Manage conflicts, issues, and changes to ensure stakeholders and project teams remain aligned on solution scope, while communicating and managing expectations.
- Prepare end-user documentation such as training manuals, user manuals, and business process flows for system operations and maintenance.
- Assist in documenting technical designs, specifications, and technical solutions.
- Maintain document repositories and support project documentation activities.
- Perform qualitative, quantitative, and root-cause analysis.
- Facilitate discussions and workshops to gather, manage, and prioritize b...