General Description

Administers, coordinates application changes, manages, and supports the applications to ensure their correct performance. 

Essential Duties and Responsibilities

• Responsible for administering the applications assigned.   
• Validates application usability and monitors system stability, ensuring that all operational tasks run error-free and application performance is optimal.  
• Manages recurring procedures of the applications.   

• Keeps up-to-date documentation of all application procedures.   
• Collaborates in the coordination of annual certifications for the assigned applications.  
• Analyzes new requests and other application-related investigations.   
• Manages incidents to ensure they are reported and documented.   
• Ensures each incident is analyzed and diagnosed and its root cause is found.   
• Recommends n...