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Systems Analyst/Platform Technical Lead is responsible for embedding a world class product development and engineering culture and organization. This role will work with development, architecture, and operations as well as the journey and platform teams to ensure we are delivering a best‑class technology solution. They will work closely together with the Journey or Business Platform Owner to ensure an integrated end‑to‑end view across people and technology for the Journey or Business Platform. They will also defend the faith and work with stakeholders across the enterprise to ensure we are developing the right solutions. In parallel, this role will focus on building a high‑performing team that will thrive in a fast‑paced continuous delivery engineering environment.