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Systems Engineer (Day 2 Operations)

Company

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.

Location

singapore, singapore

Posted

June 05, 2026

Position Overview

Key Responsibilities 1. Incident Management & Troubleshooting
  • Provide onsite technical support for all hardware, system, and application issues under maintenance scope.
  • Assist in incident verification, isolation, and resolution or provision of approved workarounds.
  • Troubleshoot and resolve Level 1 and Level 2 technical issues.
  • Escalate complex or unresolved incidents to Maintenance Team Leader and inform Maintenance Manager accordingly.
  • Respond promptly to service disruptions, system alarms, or performance anomalies.
2. Preventive & Corrective Maintenance
  • Perform daily system health checks and review logs to identify early signs of issues.
  • Execute preventive maintenance activities and carry out corrective actions when required.
  • Perform and verify scheduled backups: daily incremental, hot backups, and weekly full backups.
  • Execute system recovery procedures during ...

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