Description We are looking for an experienced Systems Engineer to join our insurance industry client in Madison, Wisconsin in a contract role with the potential for a permanent position. This onsite position works closely with technical teams and end users to maintain core infrastructure, support modern workplace technologies, and resolve escalated issues with a strong service mindset. The ideal candidate brings broad Microsoft systems administration expertise, comfort with BI and data analytics environments, and the ability to contribute effectively in a collaborative team setting.

Responsibilities:
• Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms.
• Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies.
• Handle advanced support escalations by diagnosing complex technical issues and driving timely, ...