Description We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.

Responsibilities:
• Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.
• Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.
• Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.
• Maintain and troubleshoot network infrastructure such as routers, firewalls, switching,...