As a frontier partner, we grow through great people, smart tech, and teamwork between humans and AI. The Systems Reliability & Automation Lead is responsible for applying software engineering and automation practices to improve the reliability, efficiency and scalability of Cloud Direct’s internal systems and managed service operations. This is a hands-on leadership role focused on reducing operational effort through automation, improving service quality through reliability engineering, and creating the capabilities required to support Cloud Direct’s continued growth. The role works closely with Managed Services, Business Systems, and Security teams to identify operational bottlenecks, eliminate repetitive manual activities and implement reliable, scalable solutions. The core focus will be on elements such as reducing the workload caused by monitoring and alerting. As the first hire in this function, you will be expected to establish the Systems Reliability & Automation capability, def...