Our client, a leading organization in the technology services sector, is seeking a Systems Support Specialist I to join their team. As a Systems Support Specialist I, you will be part of the IT Department supporting the Service Desk team. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive attitude, which will align successfully in the organization.

**Job Title:** Systems Support Specialist I

**Location:** Waukesha, Wisconsin

**What's the Job?**

+ Provide hands-on support by installing, diagnosing, repairing, and maintaining client management and asset systems.
+ Support local server hardware, operating systems, network infrastructure, and telephony through troubleshooting incidents via phone or virtual communication.
+ Create documentation on new issues resolved, root cause analysis, and troubleshooting steps prior to closing or escalating service requests.
+ Assist in the implement...