Position Overview

Scotiabank’s Global Technology Enterprise Platforms (GTEP) Operations – Infrastructure Support’s L2 Windows team is responsible for providing infrastructure support on servers running Windows operating systems for various mission‑critical business applications, globally.

Reporting to a Team Lead, you will play a pivotal role in the success of Scotiabank’s GTEP Infrastructure Operations (INFRAOPS) by focusing on Levels 2/3 support for Windows Server Operating Systems and delivering technology solutions.

As part of our global team and under the supervision of the Team Lead, you will lead systems‑level support for more than 10,000 Windows servers, providing comprehensive support for hardware, Microsoft Windows Server OS, and associated applications across multiple regions.

The role requires 2 days on‑site and 3 days work‑from‑home. A quiet workspace and sufficient internet bandwidth are required at home. Core working hours are 8:30...