Essential Duties and Responsibilities:

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). When dealing craps, the Dealer may function as Stickperson as required under 465a.35....