The Talent Acquisition Director will lead and oversee full-cycle recruitment delivery across multiple functions in a high-volume BPO environment. This role is accountable for building scalable hiring strategies, driving recruitment performance, and ensuring timely fulfillment of manpower requirements while maintaining quality, cost efficiency, and strong candidate experience. The role partners closely with Operations, Workforce Management, HR Business Partners, and Senior Leaders to support business growth, client commitments, and workforce plans.

Key Responsibilities:

Talent Acquisition Strategy

• Define and execute the overall Talent Acquisition strategy aligned with business goals, growth plans, and client requirements.
• Lead end-to-end recruitment for volume hiring, support and leadership positions.
• Translate workforce forecasts into actionable hiring plans across sites and fun...