Summary of Job Description:

The Talent Development Specialist delivers and supports training programs that strengthen skills and leadership capabilities across Operations and Support Center associates. This position enhances learning effectiveness through facilitation, coaching, and feedback while applying curriculum design knowledge to improve class content and learner engagement. The specialist also supports L&D projects that advance training processes and promotes continuous growth through ongoing professional development.

Job Responsibilities:

• Facilitates GO, UOP, and special training programs, seminars, and conferences for Operations and Support Center associates using a variety of instructional techniques and formats to ensure the information is understood and absorbed by participants.
• Applies curriculum design knowledge to provide feedback and support in developing and improving training materials, ...