1-2-month contract with a local authority Summary This role, on a 2-month contract with a local authority, is situated within the Housing Advice, Information, and Assessment Service. It aims to deliver a proactive, holistic, personalized, and integrated Housing Advice and Support service. The primary objective is to prevent and relieve homelessness while supporting service users to live independently. Responsibilities Provide advice on security of tenure, possession proceedings, housing rights following relationship breakdown, welfare and housing benefits, tax credits, debt counseling, housing options, employment and training opportunities, and long-term accommodation options. Adopt a casework approach to identify solutions that meet customer needs, assisting them in accessing necessary services to achieve desired outcomes. Develop and review solution-focused and person-centered action/support plans with both short and long-term goals to meet customer needs. Establish and maintain effe...