Drive excellence in product delivery as a Defect Lifecycle Manager with Tata Consultancy Services Canada. Manage defect tracking and reporting to uplift product quality standards.
TCS is looking for a skilled individual with experience in defect management or quality assurance. This role focuses on the complete defect lifecycle, including tracking, prioritization, and root cause analysis. You will collaborate with project teams and prepare comprehensive reports to present metrics and updates to stakeholders.
Key Responsibilities:
• Lead the end-to-end defect lifecycle management process
• Track defects efficiently using tools like Jira and Azure DevOps
• Lead triage meetings to define issue severity
• Perform root cause analysis to mitigate recurring defects
• Prepare and present detailed reports and metrics
Requirements:
• Background in defect management or quality assurance
• Familiarity with tools like Jira and Azure DevOps
• Strong analytical and co...