Reflect the diversity of the communities we serve. Our vision is to be at the heart of a clean, fair and affordable energy future and we are doing this in a fast‑moving industry with an increasing focus on tackling climate change, exploring new energy sources that are renewable, low carbon, and improving efficiency to meet demand.

Main Responsibilities

• Respond to customer enquiries both verbally and in writing.
• Assist the team with a range of admin tasks.
• Support the coordination of the team's response to network faults.
• Send development plans to mapping via the mapping centre tracker.
• Raise purchase orders and manage invoices.
• Update systems with connectivity issues.
• Call customers after works to survey our customer service performance.
• Assist other team members as and when required.

Ideal Candidate

• Experienced customer‑focused administrator with excellen...