Contract Type: Permanent

Mission

Within the COO division, part of the Group Operations, the Cash Services Department covers the following areas:

• Transfers & payments;
• Cash counter, Clients’ safes and Client care center (CCC);
• The Money Market & FX transactions;
• The Cards activity.

The mission of the department is to make sure that the bank’s, contractual or regulatory, obligations are fulfilled, in line with its policies and procedures, especially in a more and more strict and complex environment but also bearing in mind the excellence in the service to clients.

The mission of the Head of Cash Services is to provide proper guidance and support to the teams to achieve this goal.

Main Responsibilities

• Coordinate and organise the work of the department
  • Delegate appropriately the tasks to each team leader.
  • Provide guidance based on the top m...