URGENT HIRING: Team Lead (Back Office) | Ortigas | Australian Dayshift | 3-Month Contract

We are looking for an experienced Team Lead to manage a team of 6 Back Office Associates for a 3-month fixed-term contract with an immediate start next week.

Location: Ortigas, Pasig City

Schedule: Australian Dayshift

Contract Duration: 3 Months

Start Date: Next Week - June 17

Work Setup: Onsite

Key Responsibilities:

• Lead, coach, and develop a team of 6 Back Office Associates
• Monitor team performance, attendance, productivity, and quality metrics
• Conduct coaching sessions and performance reviews
• Ensure KPIs and service level targets are consistently met
• Prepare operational reports and provide stakeholder updates
• Drive process improvements and support daily operations
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