VAM Systems is currently looking for Team Lead IT Operations for our UAE operations with the following skill set and terms and conditions:
Qualifications: Desirable:
- A bachelors degree or masters degree in a related field.
- Advanced ITIL certification (e.g. ITIL V4 Foundation and ITIL V4 Managing Professional).
- Experience in a pharmaceutical or biotechnology environment.
Main Responsibilities: - Oversee the implementation management and improvement of ITIL processes including Incident Management Problem Management Change Management and Service Request Management.
- Ensure all ITIL processes are adhered to and continuously improved to meet operational requirements and best practices.
- Collaborate with other teams to implement solutions in alignment with ITIL practices and business needs.
- Administer and maintain Office 365 environments including E...