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Team Lead for Community Support Services

Company

FirstService Residential Canada

Location

calgary, ab

Posted

June 19, 2026

Position Overview

Join FirstService Residential as a Team Lead for Community Support Services in Alberta. You'll oversee a dedicated team in administrative services, ensuring efficiency and compliance.
This role, based out of Calgary with travel to Edmonton, focuses on managing Community Support Services associates. With 3-5 years of management experience, you will implement workflows, improve processes, and facilitate communication with stakeholders. Proficiency in MS Office applications is a must to succeed in this position.
Key Responsibilities:
• Create and edit documents to prescribed standards
• Conduct team performance reviews and deliver feedback
• Resolve administrative challenges with Condo Managers
• Manage CSS tickets and administrative processes
• Oversee recruitment and training of new staff
Requirements:
• Strong office management experience (3-5 years)
• High school diploma or GED mandatory
• Degree in a related field is preferred
• Excellent written a...

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