Job Title: Team Leader

RCS Grade: L

Job Location: DHL Global Forwarding, Freight (DGFF) GSC, India (Mumbai)

In this role, you will have the opportunity to lead a team of associates/members, and be responsible for process, stakeholder & employee management.

Key Responsibilities:

• Supervise staff in accordance with company policies and procedures.
• Establish employee goals and conduct employee performance reviews.
• Provide inputs towards staff scheduling to include - work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
• Participate in problem solving and process improvement process together with team manager.
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