Job Description
ARE YOU CUSTOMER OBSESSED?
You are responsible for executing best in class sales and service strategies. Team Leads reinforce exceptional customer service behaviors delivered by the store team through accountability, reinforcement, recognition, and praise. Teams Leads provide value to our guest by delivering a customer friendly in-store and curbside shopping experience You will leverage technology to enhance the customer service experience for our internal and external customers. You will cultivate an It can be done attitude with your team when it comes to overcoming obstacles and bringing joy to our customers. Team Leads are responsible for helping deliver on sales, profit, and service targets, as well as delivering on all key Omni strategies and metrics WHAT DO YOU BRING TO THE PARTY?
Do you possess prior retail management experience?