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Team Lead Patient Access Scheduling

Company

Trinity Health

Location

Waterbury, CT

Posted

July 15, 2026

Position Overview

**Employment Type:**
Full time
**Shift:**
Day Shift

**Description:**

**Position Purpose**

Responsible as Team Leader over dayshift Patient Access Representatives in Central Scheduling. Coordinates daily activities providing guidance and direction to the team to ensure that the department goals and achieved efficiently and effectively. Works with manager to coordinate and direct the activities on a daily basis. Team Leaders are responsible for maintaining harmony and team spirit within the team, the Admissions Department, and all other departments.

**What you will do**

+ Monitoring productivity and performance of Access Center Representatives for appointments, prior authorizations and outreach
+ Schedule and register patient prior to appointments
+ Inbound and outbound calls to schedule patient appointments
+ Responsible for daily assignments/workflow
+ Responsible for assisting with training/onboarding of new hires
+ ...

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