Purpose:
Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:

+ Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.
+ Oversee security of inventory and cash revenues.
+ Orient, train, and coach new team members as per department guidelines.
+ Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.
+ Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.
+ Perform routine competency checks on associate performance with appropriate follow-through.
+ Conduct and document service recovery on all customer complaints as per operational guidelines.
+ Monitor food quantity and quality to en...