Lead Customer Operations Supporting Australia's Largest Digital News And Media Audiences

Fast-paced digital media operations need leaders who can inspire teams and elevate customer experiences daily. The Team Leader role oversees contact center performance, customer escalations, and operational efficiency supporting Australian audiences nationwide. Influence business-critical service outcomes while collaborating with global stakeholders and high-performing professionals. Backed by Emapta's people-first culture, this opportunity offers continuous learning, career progression, and a premium environment designed for exceptional talent.

Job Overview

Full-time

Day shift, open to work on weekends, holidays, and overtime

• Opportunity to help build a newly established high-performing team from the ground up
• Competitive Salary Package
• Day 1 HMO coverage with free dependent
• Prime office location ...