The role:

Opportunity is available in our Recoveries team as a Team Leader at the Kawana Edge office leading our Kawana based Confirmed Insured Consultants. You will be leading dedicated and task focused recoveries specialists to ensure the best client and company outcome is achieved whilst delivering consistently high levels of service to each and every stakeholder. To achieve this, it is critical to maintain a service and cost focused outcome that can deliver in the areas of Timeliness, Quality & Cost.

Responsibilities

• Delivering superior financial, service and effectiveness outcomes in line with key performance indicators and overall department and company objectives

• Coach, train and mentor direct reports using technical expertise to pursue saving opportunities

• Conduct regular, ad hoc and monthly performance reviews with direct reports to ensure alignment with goals and overall...