SUMMARY OF THE POST:

Supervise the provision of care and support provided on site at an Extra Care Scheme, ensuring that care/ Support staff undertake their duties with the sensitivity required to provide services in a way which will preserve the dignity, privacy, choice, independence, fulfilment and rights of Service Users and their carer/family members. To deputise at other schemes in the absence of other Senior Support Workers.

Duties and Responsibilities:

To maintain good communication and develop effective working relationships with all staff and customers on site at the Extra Care Scheme

Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies involved in the care and support of customers at the Extra Care Scheme as necessary or as directed

To adhere to all of the Care Support policies and procedures

To alert Extra Care Manager or Assistant Manager of any changes in the Service User’s condit...