The Role:

An exciting opportunity is available at North Lakes to lead a team of dedicated and task focused team of Settlements specialists to ensure the best client and company outcome are achieved, whilst delivering consistently high levels of service to each and every stakeholder. Our Team Leaders play a critical role in maintaining service and cost focused outcomes that deliver in the areas of Timeliness, Quality and Cost.

Position Accountabilities:

• Deliver superior service and cost outcomes in line with key performance indicators and overall department and company objectives.

• Coach, train and mentor direct reports using technical expertise to maximise saving opportunities.

• Review, interpret and report on team and department results and trends.

• Conduct regular, ad-hoc and monthly performance reviews with direct reports to ensure ongoing alignment with goals and ov...