Supervise daily restaurant operations and ensure smooth service flow

Lead the service team to deliver high-quality, personalized guest experiences

Greet and seat guests, manage reservations, and handle guest feedback professionally

Ensure proper table settings, menu presentation, and adherence to service standards

Coordinate closely with the culinary team to ensure accurate and timely food delivery

Train and guide junior staff on Shang Palace service protocols and etiquette

Maintain cleanliness, orderliness, and readiness of the restaurant before, during, and after service

Assist in managing team schedules, attendance, and grooming standards

24 years of experience...