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Team Manager, Content Curation

Company

Clarivate Analytics

Location

george town, penang

Posted

July 16, 2026

Position Overview

Responsibilities

Lead the day-to-day operations of a team responsible for curating, reviewing, and maintaining Chinese researcher profiles. Plan, assign, and monitor work to ensure delivery against quality, productivity, and turnaround time targets. Provide guidance, coaching, and performance feedback to team members and support their ongoing development. Ensure consistent application of editorial policies, curation rules, and workflow procedures across all profile curation activities. Use Chinese language expertise to support accurate interpretation of researcher names, affiliations, publications, and related metadata. Guide the team in handling profile complexities, identity resolution issues, and data quality exceptions related to Chinese profiles. Monitor output quality, identify gaps or error patterns, and drive corrective actions and process improvements. Maintain team statistics, operational reports, and performance updates as required. Support hiring, onboarding,...

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