Become a vital part of Team Tekmar as a Technical Support Specialist II focusing on HVAC and hydronic systems. Provide timely technical support and expert troubleshooting to industry clients.
This role requires knowledge of electric, mechanical, and control systems to assist representatives and customers effectively. You will ensure quality service through proficient communication and problem-solving, while also gathering insights for product enhancements. Representation at tradeshows will be part of your responsibilities, promoting the brand and increasing visibility.
Key Responsibilities:
• Deliver technical assistance for HVAC and hydronic control systems
• Support customers through phone and email inquiries
• Track and log requests using internal applications
• Gather customer feedback to inform product development
• Attend tradeshows to represent Team Tekmar
Requirements:
• High School diploma is a must; degree in technology preferred
• 2-3 years of r...