Position Overview
Tech Bar Engineer
Location: York
Salary: Β£29,500 per annum
Security Clearance: SC Clearance required (happy to put the right candidate through SC Clearance)
The Opportunity
We are seeking a customer-focused Tech Bar Engineer to join a busy IT support team in York. This is an excellent opportunity for a skilled IT support professional who enjoys working directly with end users, troubleshooting technical issues, and delivering exceptional customer service in a fast-paced environment.
As a Tech Bar Engineer, you will act as an escalation point for technical issues that cannot be resolved by the 1st Line Service Desk team. You will provide in-depth diagnosis, troubleshooting, and resolution of hardware, software, and desktop-related issues, ensuring users receive a high-quality support experience.
This role is ideal for someone with strong deskside support experience, excellent communication skills, and a proactive approach to problem-solving.
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