Job Description






Job Description Summary:Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution and maintenance of products and services.
+ Responsibilities are within the Technical Customer Support Function as a generalist or in a combination of Disciplines General Profile
+ Has developing proficiency in a range of processes or procedures through job-related training and on-the-job experience
+ Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignments



Recommended Skills Functional Knowledge:
+ Requires proficiency in a range of analytical and technical processes or procedures to carry out assigned tasks
+ May have specialized external certification



Business Expertise:
+ Has a good understanding of how the team integrated with others to achieve departmen...