Luxer Technical Account Manager: At Luxer One, were committed to simplifying life by automating package acceptance and completely solving the package problem using the best technologies available. Whether solving the problem in multifamily apartments, placing lockers in Libraries for a convenient pickup, or solving package management challenges for corporate offices, we dedicate ourselves to finding the best solutions for our customers. Key responsibilities include: Own the technical relationship and system health for all assigned accounts, ensuring customers get maximum value from the Luxer One platform while surfacing and supporting growth opportunities through deep technical trust. PRIMARY Technical Management Serve as the primary technical point of contact for all assigned accounts Own system health, uptime, and performance monitoring across each customer's Luxer infrastructure Proactively identify and resolve technical issues before they impact customer operations Troubleshoot h...