Technical Advisor - EV Diagnostics

Job Details

• Location: Dubai, United Arab Emirates
• Industry: Automotive
• Function: Technician
• Salary: 12,000–18,000 AED (based on similar positions)
• Job Type: Full‑time

Overview

This role supports BYD Aftersales by helping service advisors and technicians identify complex vehicle faults, improve first‑time repair performance, and strengthen customer confidence in electric mobility service standards.

Key Responsibilities

• Support service advisors during customer intake for advanced diagnostic cases by confirming reported symptoms and clarifying technical concerns.
• Conduct road tests and customer observations to understand, verify, and replicate complex vehicle issues.
• Provide hands‑on diagnostic support to technicians during repair work to ensure faults are identified accurately and resolved efficiently.
• Guide diagn...