At Houston Methodist, the Technical Analyst position is responsible for ensuring the continuity of IT services for end users through the timely response and resolution of routine requests and concerns. Assignments include IT technical support for hospital, physician office or Research Institute desktop computer environments as well as applications and related peripherals. Responds to requests for installation, configuration and set up of new and replacement PCs and workstations. Installs, configures and sets up new and replacement PCs.
**FLSA STATUS**
Non-exempt

**QUALIFICATIONS**

**EDUCATION**

+ High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)
+ Bachelors or Technical Degree preferred

**EXPERIENCE**

+ 2 yrs experience in IT Field Operations or Help Desk/Service Desk environment

**LICENSES AND C...