ABOUT

Our client is a globally connected technology organization offering cloud-based solutions and workforce services across 170+ markets. They provide scalable platforms, compliance-ready systems, and localized support to help businesses expand internationally.

ROLE

Our client is seeking a professional to continuously monitor and analyze customers’ technical challenges, assisting customers and technical support engineers in the quick and efficient handling of support tickets through an in-depth understanding of customer business. This role is focused on providing stability support, assurance, and cloud-based business governance. The successful candidate will act as the primary owner for customer technical projects, facilitating cloud adoption, migration, and optimization while building strong customer relationships and identifying business development opportunities.

RESPONSIBILITIES