What You'll Do Role Summary Avalara is at an inflection point in how we evolve and scale our platform, products, and technical strategy. As the complexity of our architecture and the pace of innovation increase, the gap between what is being built and how it is understood—internally and externally—also grows. This role exists to close that gap. The Technical Communications & Storytelling Lead operates as an extension of the CTO, who leads global Engineering, IT, Content, Security, Onboarding, Managed Services, Professional Services, and Customer Support departments at Avalara. His teams design and operate the technology and services that power the Avalara agentic AI platform for global tax and compliance, focusing on product innovation, integration, reliability, and customer experience. ensuring that Avalara’s technical strategy, platform evolution, and product direction are translated into clear, consistent, and decision-enabling narratives. This is critical to driving alignment acros...