Location : Pune
Qualification: BE/BTech/ME/MTech in Mechanical, Electronics, CSE or equivalent .
Experience : 3 to 6 years
Role/Responsibilities:
Technical Support on Siemens PLM applications predominantly Teamcenter, Licensing, Installation and Administration Provide technical support. Provide comprehensive technical pre-sales & post-sales support on Siemens products portfolio to Tata Motors and its subsidiaries with good expertise on Teamcenter, Exposure to Teamcenter Visualization, dispatcher setup, CAD integrations like Creo and Catia is desirable. Resolve user issues, product usage queries, etc. Determine source of the problem (product based, installation, access related, data specific) and suggest/perform bypass methodologies wherever applicable. Manage and review all technical activities of strategic and assigned accounts. End-to-End ownership of tech support requests from opening until closure,...