At Sage, we're looking for a customer-focused professional to join our Customer Services team and support Sage partners and customers across the Sage X3 Finance domain.

In this role, you'll become a trusted advisor, helping customers resolve business and finance-related queries, providing expert guidance, and delivering tailored solutions that drive success. You'll work closely with partners, customers, and internal stakeholders to ensure an outstanding customer experience while continuously developing your expertise in Sage X3 and ERP finance processes.

What you'll be doing:

Provide support and guidance to Sage partners and customers using Sage X3 Finance.
Analyse customer requirements and develop solutions tailored to their business needs.
Quickly identify issues and direct customers to the appropriate teams when required.
Manage and prioritise your workload to ensure timely resolution of customer requests.
Proactively anticipate customer challe...